Help Centre
Find answers to common questions and learn how to get the most out of SmartServiceHub
Getting Started
- • Creating an account
- • Posting a request
- • Finding providers
For Providers
- • Becoming a provider
- • Subscriptions
- • Credits system
Payments & Billing
- • Payment methods
- • Refunds
- • Invoicing
Safety & Trust
- • Verification process
- • Reporting issues
- • Privacy policy
Frequently Asked Questions
What is SmartServiceHub?general
How do I post a service request?general
Are service providers verified?customer
How do I choose the right provider?customer
How do I become a service provider?provider
What's the difference between Professional and Freelancer accounts?provider
How does the credit system work?provider
What are Featured Listings?provider
What payment methods do you accept?payments
Can I get a refund on my subscription?payments
Do credits expire?payments
How do I report a problem with a provider?safety
Is my personal information safe?safety
What is PD Scholar?skillup
How does PD Scholar pricing work?skillup
What are B2B Tenders and how do they work?provider
How can I improve my B2B Tender matches?provider
What is the Job Seekers marketplace?recruitment
How does Request Candidates work for employers?recruitment
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact us through the platform or email support@SmartServiceHub.co.za